Account Deletion
If you wish to delete your Atmosense account, all your data will be permanently removed from our servers. This includes your saved favorites, custom sound mixes, preferences, and usage history.
Once you delete your account, all your data will be permanently erased and cannot be recovered. Please make sure you want to proceed before confirming deletion.
What Will Be Deleted
When you delete your account, the following data will be permanently removed:
- Anonymous Account Data: Your device-linked anonymous account and authentication information
- Favorite Sounds: All sounds you've marked as favorites
- Custom Sound Mixes: Any custom mixes you've created
- Preferences: Volume settings, playback preferences, and app settings
- Usage History: Your playback history and listening statistics
- Recent Activity: Recently played sounds and sessions
Atmosense uses an anonymous account system linked to your device. When you delete your account, this anonymous profile and all associated data will be permanently removed. You can create a new anonymous account anytime by reinstalling the app.
How to Delete Your Account
Follow these steps to permanently delete your account:
Open the App
Launch Atmosense on your device and make sure you're signed in
Go to Profile Settings
Tap on the Profile tab at the bottom navigation bar
Access Account Settings
Scroll down and tap on "Account Settings" or "Delete Account"
Confirm Deletion
Read the warning message carefully and confirm that you want to delete your account
Account Deleted
Your account and all associated data will be immediately deleted from our servers
Alternative: Sign Out
If you're not ready to permanently delete your account but want to stop using the app temporarily, you can simply sign out or uninstall the app. Your data will remain saved, and you can return anytime.
Data Retention
After account deletion, your data is immediately removed from our active systems. However, for security and legal compliance purposes, some anonymized backup data may be retained for up to 90 days before being permanently purged.
Need Help?
If you're having trouble deleting your account or have questions about what happens to your data, please contact our support team. We're here to help!
Contact Support
We're here to assist you with account deletion or any other concerns.
📧 Email Support
Email: support@atmosense.app
Response Time: Usually within 24-48 hours
We're sorry to see you go! If you're experiencing issues with the app or have feedback, please let us know. We're constantly improving Atmosense based on user feedback, and your input could help make it better for everyone.